Privacy Policy

Last updated: March 17, 2026

1. Data Controller

The data controller responsible for the personal data collected on this website is:

Entity: Artifakt Labs, represented by Henrique Pinheiro
Tax ID (NIF): PT233090665
Address: Porto Salto, lote 7, 3670-269, Vouzela, Portugal
Email: privacidade@artifaktlabs.com

2. Personal Data We Collect

We collect the following personal data when you use our website:

Data you provide: name, email address, phone number and message when you fill in the contact form or subscribe to our newsletter.
Data collected automatically: IP address, browser type, operating system, pages visited, visit duration and cookie data, through analytics tools (Google Analytics).

3. Purposes of Processing

Your personal data is processed for the following purposes:

Responding to contact requests and providing information about our services;
Sending marketing communications (newsletter), where you have given your consent;
Analysing website usage to improve the user experience;
Complying with applicable legal obligations.

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds (Art. 6 GDPR):

Consent: for sending newsletters and the use of non-essential cookies;
Performance of a contract or pre-contractual steps: to respond to your enquiries about our services;
Legitimate interest: for website usage analysis and service improvement;
Legal obligation: where processing is necessary to comply with legal requirements.

5. Data Sharing with Third Parties

Your personal data may be shared with the following third parties:

Google Analytics: for statistical analysis of website usage;
Web hosting providers: for the technical operation of the website;
Email marketing services: for sending newsletters, where you have given consent.

We do not sell, rent or transfer your personal data to third parties for commercial purposes.

6. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

Your personal data is retained for:

Contact data: for the period necessary to respond to your request, plus 24 months;
Newsletter data: until you withdraw your consent;
Analytics data: in accordance with Google Analytics retention policies (26 months by default).

8. Your Rights

Under the GDPR (Articles 15 to 22), you have the following rights:

Right of access: obtain confirmation that your data is being processed and access it;
Right to rectification: request the correction of inaccurate or incomplete data;
Right to erasure: request the deletion of your personal data ("right to be forgotten");
Right to restriction of processing: request the restriction of data processing;
Right to data portability: receive your data in a structured, commonly used and machine-readable format;
Right to object: object to the processing of your data for certain purposes;
Right to withdraw consent: at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at privacidade@artifaktlabs.com.

9. Complaints

You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD):

Website: www.cnpd.pt
Address: Av. D. Carlos I, 134 — 1.º, 1200-651 Lisbon, Portugal

10. Cookies

This website uses cookies to enhance your browsing experience. The cookies used include:

Strictly necessary cookies: essential for the website to function (no consent required);
Analytics cookies: used by Google Analytics to understand how visitors interact with the website. These cookies are only activated with your consent;
Preference cookies: allow the website to remember your choices (such as language).

You can manage your cookie preferences at any time through your browser settings or our cookie notice.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or accidental destruction.

12. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be published on this page with the respective update date.

13. Electronic Complaints Book

In accordance with Decree-Law No. 74/2017, we provide access to the Electronic Complaints Book:

www.livroreclamacoes.pt

14. Alternative Dispute Resolution

In the event of a dispute, consumers may use an alternative dispute resolution entity. More information at: